This policy explains what personal information Mostert Digital collects when you use this website or engage our services, why we collect it, and what rights you have over it.
We are Mostert Digital LLC, a limited liability company registered in Florida. For anything in this policy, contact us at contact@mostertdigital.com.
Contact. Mostert Digital LLC, 2125 Biscayne Blvd, Ste 204 #24589, Miami, Florida 33137, US. Email contact@mostertdigital.com.
We collect only what we need to respond to you and to run our business.
Information you give us. When you contact us, book a call, or engage our services, we collect your name, email address, telephone number, business name, and anything else you choose to tell us about your project.
Mobile telephone numbers and messaging consent. Where you provide a mobile telephone number and separately consent to receive text messages, we record that number, the consent you gave, and the date, time, and web page on which you gave it. We keep this record so we can demonstrate that you asked to hear from us. Consent is never a condition of enquiring about or purchasing our services.
Information collected automatically. Our host records standard server logs including IP address, browser type, referring page, and pages visited.
Booking a call (iClosed). Our booking calendar is provided by iClosed and embedded on our pages. When you book a call, iClosed processes the name, email address, phone number and answers you submit, and passes them to us so we can prepare for the call. See iClosed’s privacy policy.
Website forms (Webflow). Our website is hosted on Webflow. When you submit a form on this site, Webflow receives and stores what you enter and forwards it to us. See Webflow’s privacy policy.
Google Tag Manager (GTM-M9DV8CR5). We use Google Tag Manager to load and manage the Google tags below; it receives basic request logs and aggregated tag-firing diagnostics. Use the controls listed for each tag it loads.
Google Analytics 4 (G-PPC7S84SDY). We use Google Analytics 4 to measure page views and site interactions using cookie identifiers, traffic sources, device/browser details and approximate location. When you book a call, that booking is recorded as an event. Google Analytics opt-out add-on.
Google Ads conversion tracking and remarketing (AW-18364394694). We use the Google Ads tag to connect ad clicks with site activity using cookie identifiers (including the Conversion Linker cookies _gcl_au and _gcl_aw), page visits and conversion events. When you book a call through our scheduler, that booking is recorded as a conversion so we can see which ads lead to calls. Google may also use this data to show our ads to people who have visited our site. Google Ads Settings lets you turn off personalized ads; it does not stop all conversion measurement.
Google enhanced conversions. If we enable Google’s enhanced conversions feature, the email address or phone number you enter when booking may be hashed (turned into a scrambled code) and shared with Google, so Google can match the booking to an ad click. See how Google uses advertising data.
Microsoft Clarity. We use Microsoft Clarity to collect clicks, scrolling, mouse movements, page content and device/browser details for session recordings and heatmaps that help us improve the site. See Microsoft’s privacy statement for its data use and privacy choices.
See our Cookie Policy for more details and browser controls.
Client project information. During an engagement we may hold access credentials, analytics data, and content belonging to your business. We treat this as confidential and use it only to deliver the work.
We use personal information to respond to enquiries, provide and improve our services, send invoices and administer contracts, meet legal and tax obligations, and — only where you have asked for it — send occasional updates. We do not sell personal information for money. Google may use information from our site to show our ads to people who have visited it. You can manage tracking and ad preferences using the controls in our Cookie Policy.
If you have given consent, we may send text messages to the mobile number you provided. What we send depends on which consent you gave, and the two are recorded separately.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors in support services, such as customer service and messaging platform providers, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
You can stop messages at any time by replying STOP to any message we send. Reply HELP for assistance. Full details of our messaging programme, including frequency and rates, are set out in our SMS Terms and our Terms of Service.
Our messaging platform. We send text messages, and WhatsApp messages where you contact us on WhatsApp or ask us to reach you there, through GoHighLevel (also known as LeadConnector), which is also our customer relationship platform. It stores your contact details and our conversations with you on our behalf. See GoHighLevel’s privacy policy.
Where the GDPR applies, we process personal data on the basis of: performance of a contract with you; our legitimate interest in operating and marketing a business, balanced against your rights; compliance with legal obligations; and your consent, where consent is the appropriate basis and can be withdrawn at any time.
We share personal information with service providers who help us operate, each bound to protect it: our website host and its infrastructure providers, our email provider, our customer relationship and messaging platform, our scheduling and invoicing tools, and our accountant. These providers act on our instructions and may not use your information for their own purposes. Google and Microsoft also receive the tracking data described in Section 1 and process it under their own privacy policies. We may also disclose information where required by law. We do not transfer your data to anyone else without telling you. The restriction in Section 3 applies regardless of anything in this section: mobile numbers and messaging consent are never shared for marketing or promotional purposes.
The providers we use for this website. Webflow (website hosting and forms), iClosed (call scheduling), GoHighLevel/LeadConnector (customer relationship management, text and WhatsApp messaging), Google (Analytics, Tag Manager and Ads) and Microsoft (Clarity).
Enquiries that do not become projects are deleted within 24 months. Client records are retained for the duration of the engagement and afterwards for as long as tax and contractual record-keeping requires. Server logs rotate on our host's standard schedule.
Depending on where you live, you may have the right to request a copy of the personal information we hold about you, correct it, delete it, restrict or object to how we use it, receive it in a portable format, and withdraw consent. If you are a California resident, you additionally have rights to know, delete, correct, and to opt out of sale or sharing. To exercise any right, email contact@mostertdigital.com. We will not discriminate against you for exercising them.
We use reasonable technical and organisational measures to protect personal information, including encrypted transport, access control on client credentials, and limiting access to those who need it. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Our providers may process data in countries other than yours, including the United States. Where required, we rely on appropriate safeguards such as standard contractual clauses.
Our services are directed at businesses. We do not knowingly collect personal information from anyone under 16. If you believe a child has provided us information, contact us and we will delete it.
We may update this policy. The date at the top reflects the current version, and material changes will be announced on this page.
Questions, requests, or complaints: contact@mostertdigital.com. If you are in the UK or EU and are unhappy with our response, you may complain to your local supervisory authority.